Kunal Srivastava — General Manager
General Manager — PSS Security Solutions
About Kunal Srivastava
Role overview
Kunal Srivastava serves as General Manager at PSS Security Solutions, one of Delhi NCR’s most trusted security and facility management companies. In this senior leadership role, Kunal is responsible for overseeing business development activities, managing key client relationships, and ensuring strategic alignment across all operations in Delhi, Noida, Gurgaon, Faridabad, and Ghaziabad. He works closely with the Managing Director to drive organisational growth, improve service delivery standards, and strengthen PSS Security Solutions’ presence across the NCR region.
Core responsibilities
With a strong focus on client satisfaction and operational efficiency, Kunal plays a central role in everything from new contract negotiations and client onboarding to the ongoing review of service quality across active security deployments. He serves as a primary point of contact for corporate, institutional, and large residential clients — ensuring that their specific security requirements are understood, met, and exceeded. His ability to translate client needs into structured, effective security solutions has been a key driver of the company’s growth and client retention across Delhi NCR.
Bridging strategy and operations
As General Manager, Kunal bridges the strategic vision set by the Managing Director and the day-to-day execution managed by the operations team. He coordinates across departments — operations, accounts, and field supervisors — to ensure that every client contract is staffed correctly, supervised consistently, and delivered to the highest standard. His disciplined approach to business management and his commitment to long-term client partnerships have been central to PSS Security Solutions maintaining its 5-star reputation across Delhi NCR.
