Pratibha – HR Head — PSS Security Solutions
About Pratibha
Role overview
Pratibha is the HR Head at PSS Security Solutions, one of Delhi NCR’s most trusted security and facility management companies. She leads the people side of the business — recruiting, verifying, training, and retaining the security professionals who protect clients across Delhi, Noida, Gurgaon, Faridabad, and Ghaziabad. In a manpower-driven industry, the quality of the workforce decides the quality of service, and Pratibha is the person who makes sure PSS fields disciplined, verified, and well-trained people on every deployment.
Core responsibilities
Pratibha owns the full employee lifecycle — from sourcing and screening candidates to onboarding, training coordination, and ongoing welfare. She runs thorough background verification and police checks so that every guard, supervisor, and support staff member placed on a client site is properly vetted. She also manages attendance, payroll coordination, statutory compliance, and grievance handling, keeping the workforce motivated and the company compliant. Her focus on hiring the right people and looking after them is a major reason PSS maintains low attrition and consistent service standards.
Standards and reliability
Security is only as strong as the people delivering it. Pratibha builds and maintains that strength — setting recruitment standards, coordinating training and refresher programmes, and ensuring every team member understands the discipline and professionalism PSS is known for. She works closely with the operations and leadership teams to forecast staffing needs, fill deployments quickly, and keep client sites fully and correctly staffed. That steady supply of trained, verified, and committed personnel underpins the 5-star reputation PSS has built across Delhi NCR.
