Are your security guards police verified?

Yes, all PSS Security Solutions guards are background-verified and police-checked before deployment. We provide full documentation of verification for every guard assigned to your premises.

Do you provide female security guards in Delhi NCR?

Yes, PSS Security Solutions provides trained female security guards for hospitals, schools, malls, offices, residential premises, and events across Delhi NCR.

Do you serve schools and hospitals with security staff?

Absolutely. PSS Security Solutions provides specialised security staff trained for sensitive environments including schools, colleges, hospitals, and healthcare facilities across Delhi NCR.

Are security guard services available 24 hours a day?

Yes, PSS Security Solutions offers round-the-clock security services with day and night shifts to ensure complete protection at all times, 365 days a year.

How to Choose a Security Guard Agency in Delhi NCR: 8 Things to Check Before You Sign

December 2, 2019

News

Hiring the wrong security agency can leave your property, staff, or residents at risk — and switching agencies mid-contract is costly and disruptive. With dozens of security companies operating across Delhi NCR, knowing what separates a genuine, professional agency from a substandard one is essential before you commit. Here are eight things to check before signing with any security guard agency in Delhi NCR.

1. Verify Their PSARA Licence

The Private Security Agencies Regulation Act (PSARA) makes it mandatory for all security agencies in India to hold a valid PSARA licence issued by the state government. An agency without a valid PSARA licence is operating illegally — and you, as the client, can also be held liable for using unregistered security services.

Before signing any contract, ask the agency for their PSARA licence number and verify it. A legitimate agency will share this without hesitation.

2. Check That Guards Are Police-Verified

Every security guard deployed at your premises should have a police verification certificate. This is not optional — it is a legal requirement under PSARA and a basic safety measure.

Ask the agency whether they provide police verification documentation for each guard assigned to your site. If they hesitate or cannot provide this, walk away.

3. Ask About Guard Training

A uniformed person standing at a gate is not the same as a trained security professional. Ask the agency what their training programme covers. Quality agencies train guards in access control, patrolling techniques, emergency response, fire safety, first aid, and crowd management before deployment.

Ask for their training curriculum and whether training is delivered in-house or by a certified external trainer.

4. Look at Their Actual Track Record

A security agency’s history tells you more than their brochure. Ask how long they have been operating, which types of clients they have served — residential societies, corporate offices, hospitals, events — and whether they can share references from current or past clients.

An agency with 10+ years of continuous operations and verifiable client references carries far more credibility than a newer or unverifiable company.

5. Understand Their Replacement Protocol

What happens if your assigned guard does not show up for a shift? A professional agency should have a clear, fast replacement protocol — ideally committing to a replacement within two to four hours. Understand this protocol in writing before signing, because attendance failures will happen at some point with any agency.

6. Check ESI and PF Compliance

Your security agency is responsible for making ESI (Employee State Insurance) and PF (Provident Fund) contributions for every guard deployed. If an agency is cutting corners on statutory contributions, the guards are being exploited — and you could face legal exposure during a labour audit.

Ask for proof of ESI and PF registration and recent payment records. A compliant agency will have no hesitation sharing this.

7. Review the Contract Terms Carefully

Read the service contract in full before signing. Specifically look for: the notice period for termination, how billing is calculated (per guard, per shift, or monthly), what the agency’s liability is for incidents, and what happens if service standards are not met.

Avoid agencies that use overly vague language around service delivery or that apply long, one-sided termination clauses.

8. Compare Pricing — But Not on Price Alone

The cheapest security agency in Delhi NCR is rarely the best choice. Extremely low rates often indicate underpaid guards, non-compliance with minimum wage requirements, or hidden charges that appear later.

A fair, transparent security agency will give you an itemised quotation covering the guard’s wages, the agency management charge, ESI, PF, and any other applicable charges — with nothing hidden. Compare agencies on value, reliability, and compliance — not just the per-guard monthly rate.

PSS Security Solutions has been providing PSARA-compliant, police-verified security services in Delhi NCR for over 30 years. Contact us at +91 9811110734 for a free, transparent quotation.